KPIS in Journey Management
Journey requests and approvals
Planned journeys are captured into the system, associated risks relating to the driver, and asset are identified, and a risk rating of the journey is calculated. Based on the risk rating, the journey follows a flexible approval workflow management process.
Vehicle tracking systems enable journeys and vehicles to be automatically monitored, from the initial stages of planning through to approval and dispatch. Real-time notifications are sent to operations staff.
Notifications like deviation from a route plan, progress and status updates so that operations staff are immediately notified while a journey is underway and being monitored.
Route assessors check roads are for potential hazards like roadworks, weight limitations and height restrictions ahead of a journey. The information is then stored and used for future journeys following the same route.
Journey management data can be used for the purpose of Key Performance Indicator reporting. For example, managers can assess the number of journeys in a month, how many were approved and by whom, how many were deemed high-risk and how many were completed as planned.